Shipping & Delivery – FURRY FUN TOYS
At FURRY FUN TOYS, we are committed to delivering your orders quickly, safely, and with no extra cost.
1. Shipping Coverage
We currently ship to:
- All regions within the United Kingdom
- All countries within the European Union
At this time, we do not offer shipping outside of these regions.
2. Free Shipping
We are pleased to offer FREE shipping on all orders, with no minimum purchase required. The price you see at checkout is the final price—no hidden fees.
3. Order Processing Time
- Orders are typically processed within 1–3 business days
- Orders are not processed on weekends or public holidays
Once your order is processed and shipped, you will receive a confirmation email with tracking details.
4. Delivery Times
Estimated delivery times:
- United Kingdom: 5–10 business days
- European Union: 7–14 business days
Please note that delivery times may vary depending on your location, customs processing, and courier delays.
5. Tracking Your Order
After your order is dispatched, you will receive an email with your tracking information so you can monitor your delivery in real time.
If you do not receive tracking details within 7 days of your purchase, you are entitled to an immediate full refund in accordance with our Refund & Returns Policy.
6. Delays & Unexpected Issues
While we work with reliable shipping partners, delays may occasionally occur due to:
- High demand periods
- Customs clearance procedures
- Weather or logistical disruptions
We appreciate your patience and understanding in such situations.
7. Incorrect Address
Please ensure your shipping details are correct at checkout.
FURRY FUN TOYS is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
8. Lost or Stolen Packages
If your tracking shows that your package has been delivered but you have not received it, please:
- Check with neighbors or your local delivery office
- Contact the courier directly
If you still need assistance, feel free to contact us and we will do our best to help.
9. Contact Us
If you have any questions about shipping or your order, please reach out to us:
Email: support.furryfuntoys@gmail.com
We aim to respond within 24–48 hours.
Thank you for choosing FURRY FUN TOYS!